FMS - Field Management System

FMS is software that helps you run the day-to-day operations of your service/repair and construction/modernization departments. Using the software you can manage customers and units, dispatch calls, track inventories, manage installations and more. FMS also supports the use of PDA by mechanics to capture important data while in the field, including service data, installation job status, parts usage and electronic signatures. It is robust, stable and proven with almost 4000 field technicians using it on a daily basis.

Service Module Features

• Create and dispatch service and repair tickets
• Assign multiple mechanics to the same call
• Electronic time sheets and service reports
• 52 week routing and scheduling
• Inventory control, including van level inventories
• Automatically email customer copies of their service records
• Maintain detailed history per unit
• Field data capture using PDA's
• more...

New Installation Module Features

• Manage construction and installation jobs
• Easily capture job status and %complete
• Forecast target hours before job is finished
• Assign multiple crews to the same job
• Track hours by phases
• Create timesheets from job status information
• Build templates to manage different install jobs
• See job status and notes on the PDA
• More…

Additional Modules

Elevators/Units – Manage all customer units. Document detailed unit information using over 100 elevator specific attributes. Capture and maintain detailed history on all elevators/units.

Parts Inventory – Keep a full inventory listing, including truck/van inventories, bin locations and on hand quantities. Specify parts usage on tickets. Transfer parts from one van to another.

Mobile Interface – Use PDA's to capture information at the point and time of service. Reduce or eliminate paper and data entry. Very simple and easy to use.

Reporting – Perform detailed analysis on the entire operation using 80+ standard reports. Create an unlimited number of custom reports using industry standard Crystal Reports. Modify standard reports as needed for custom needs.